Simple and straight forward summary
You provide your personal information (email, phone number, etc.) to us while creating an account with us. We store that information reliably. We use that information to serve you.
When you install our services on your website / app, we collect non-personally identifiable data of your visitors / users.
You (and/or your visitors) have an option to opt-out anytime of being tracked by our services.
1 – Definition and nature of personal data
During your use of the services provided by Salesfon Technologies Pvt Ltd, India and Salesfon Technologies Pvt Ltd, US that can be accessed on the Website www.salesx.io hereinafter referred to as the “SalesX.io” or “Website”), we may require you to provide us with personal data. The term “personal data” means any data that enables a person to be identified, which corresponds in particular to your family name, first name, photograph, postal address, email address, telephone numbers, date of birth, data relating to your transactions on the Website, detail of your orders and subscriptions, bank card number, as well as any other information about you that you choose to provide us with.
2 – Collecting personal data
Your personal data is collected to meet one or several of the following requirements:
To manage your access to the services provided by the Website and their use,
To carry out operations that relate to the management of customers concerning the contracts, orders, deliveries, invoices, – fidelity programs, follow-up of the customer relations,
To constitute a file of registered members, users, customers and prospects,
To send newsletters, entreaties and promotional advertisements. If you would not wish to receive these, we offer you the – option to check a box expressing your refusal on this subject when data is being collected.
To provide commercial and service use statistics
To manage customer’s opinions on products, services or contents,
To manage unpaid invoices and possible disputes about the use of our products and services,
To respect our legal and regulatory obligations.
To build and maintain your network of contacts
To improve or modify the Services or develop new products.
To send you administrative information about your account, such as upgrade notifications, billing notices, etc.
To communicate with you and provide you with any relevant customer service.
To present products and offers, which we believe you would enhance your use of the Site (you can unsubscribe to these types of communications at any time).
To conduct research about SalesX.io or our products and services.
For billing and account services.
For data analysis such as audits and fraud prevention.
As required by applicable law.
To enforce our terms and conditions.
To protect the rights, privacy, or safety of SalesX.io or others.
To otherwise operate and support the Site.
We will inform you, when requesting your personal data, if certain data must be provided or if it is optional. We will also inform you of the consequences should you not wish to provide this data.
We take commercially reasonable efforts to maintain security protections in accordance with industry practices to protect data we collect from loss, alteration, destruction, misuse and unauthorized access or disclosure.
2.1 What Data We Collect
We may collect the following categories of information for the purposes explained below.
Customer Activity Data – SalesX.io collects and processes activity data – email, calendar, phone data, address book, customer relationship management (“CRM”) data, etc. – of Customer communications, further referred to as “Customer Activity Data,” on behalf of the Customer, by allowing SalesX.io to access your third party services. SalesX.io does not receive or store your password for these third party services, relying solely on OAUTH authentication protocols and tokens. You are responsible for adhering to your own companies policies regarding storage, alteration, destruction, sharing and retention of such data.
Personal Information (“PI”) – “Personal Information” means any information which can be used to identify an individual, and may include, but is not limited to, name, email address, telephone number, postal or other physical address, title, or occupation. Customer Activity Data may include Personal Information. We endeavor to limit our requests for Personal Information to information we believe is reasonably necessary to achieve our purposes as described in the “How We Use Your Data” section below. You can choose not to provide us with certain information, but then you might not be able to take advantage of many of the Site’s features.
Other Information – any information which does not specifically reveal your identity or relate to an identifiable individual, which may include: service usage data, demographic information, browser information, device data, IP address (the number automatically assigned to the computer you are using by your Internet Service Provider (ISP)), cookie information, and the page you requested.
3 – Recipients of the collected data
Only our personnel, the services in charge of control (especially: external auditor) and trusted third-party applications may have access to your personal data. Government agencies may also be recipients of your personal data, exclusively to meet legal obligations, or representatives of the law, ministerial officers and organizations responsible for the collection of debts.
4 – Transfer / sale of personal data
We shall not sell, transfer or lease out your personal data to third parties.
5 – Duration that personal data is kept
5.1 General provisions
Your personal data is stored for the duration that you use the Services. It will be deleted one year after your membership has ended, at the latest, with the exception of data that is required to establish proof of a right or a contract which will be stored for the duration provided by enforceable law.
5.2 Provisions specific to bank card data
Data relating to bank cards are stored no longer than the time necessary to allow the fulfillment of the transaction, except in the case of a subscription, to facilitate the payment of regular customers. In that case, bank card data are stored for the whole duration of your subscription and at least until the date at which you carry out your last transaction. Such storage is implemented by our secured payment service provider Stripe.
By subscribing to the services offered on the Website, you expressly agree to this storage. Data relating to the visual cryptogram or CVV2 on the back of your bank card are not stored. In the case of a payment by bank card, however, data relating to the bank card may be stored as intermediary archives for evidence purpose in the case of possible disputes regarding the transaction, for the duration of 13 months from the debit date. This duration may be extended to 15 months, to take into account the possible use of delayed debit card.
6 – Safety
For your information, we take all necessary precautions, as well as the appropriate organizational and technical measures, to maintain the security, integrity and confidentiality of your personal data, and in particular to prevent it from being deformed or damaged and to prevent any unauthorized third party from accessing it. We also use secured payment systems consistent with the state of the art and the applicable regulation.
7 – Cookies
Cookies are alphanumeric identifiers that are transferred to your computer or mobile device from your browser. There are two types of cookies: technical cookies and advertising cookies. We use technical cookies to facilitate your browsing experience. Thanks to them, you do not have to retype your login and password when you connect to your mailbox for example. They simplify your visit and enhance the dialog ergonomics. You can refuse the installation of technical cookies in your browser settings. However, this refusal could prevent you from using the services offered on the Website. In comparison with technical cookies, advertising cookies enable the use of the retargeting technique which is a marketing model whose purpose is to propose advertisements to the internet user that are adapted specifically for them. We hereby inform you that we do not use such cookies. However, if we should decide to use them in the future, we will inform you prior to this and you may express your opposition, should you wish.
8 – Consent
9 – Modifications
10 – Contact
Have questions or concerns about SalesX.io and privacy? Contact us at [email protected].